Genisys Walk in Drive: Hiring For Customer Support
Genisys Walk-in Drive: Hiring For Customer Support Role.
Company – Genisys Walk in
Roles – Customer Support
Qualification – Any Graduate
Location – Bangalore
Work Experience – 0 – 4 years
Salary – 2.75-5.5 Lacs P.A.
| Role | Customer Support |
| Experience | 0 – 4 years |
| Contact no. | Sowmya ( 9742525256 ) |
| Date | 16th November – 18th November |
| Time | 9.30 AM – 3.00 PM |
| walk-in Address: | Genisys group, Tower C, 11th Floor, Prestige Shantiniketan Tech park, Sadaramangala Hoodi Village, Whitefield, Bangalore – 560048 |
ABOUT GENISYS COMPANY-
Genisys Information Systems is an IT consultancy and services firm specializing in delivering a variety of technology solutions for businesses. Based in the United States, Genisys Information Systems offers services encompassing software development, system integration, IT consulting, and outsourcing. The company is dedicated to providing inventive and tailored solutions that cater to the distinct requirements of its clients across diverse industries.
Genisys Walk-in Drive – Customer Support Roles & Responsibilities:
- Respond promptly to customer inquiries, ensuring the provision of accurate information or assistance.
- Effectively handle and resolve customer complaints with the goal of achieving customer satisfaction.
- Maintain a thorough understanding of products or services to address customer queries comprehensively.
- Process orders, forms, applications, and requests with meticulous attention to detail.
- Escalate complex issues to the appropriate department for swift resolution.
- Record customer interactions and transactions meticulously.
- Adhere to communication procedures, guidelines, and policies during customer interactions.
- Provide constructive feedback on the efficiency of customer support processes.
- Collaborate with team members to enhance the overall customer experience.
- Stay abreast of company products, services, and policies to furnish customers with accurate information.
Genisys Walk-in Drive – Customer Support Skills Required:
- Effective communication skills for interacting with customers.
- Active listening abilities to comprehend and address customer needs.
- Empathy and patience in handling customer inquiries and complaints.
- Problem-solving skills for prompt issue resolution and providing solutions.
- Efficient time management to handle multiple customer interactions.
- Knowledge of products or services to provide accurate information.
- Adaptability to manage diverse customer personalities and situations.
- Positive attitude and a customer-focused mindset.
- Proficiency in relevant software and systems for customer support.
- Ability to work collaboratively in a team-oriented environment.
APPLICATION PROCESS FOR GENISYS WALK-IN DRIVE:
To participate in the Genisys Walk-in Drive Interview, candidates are required to personally visit the venue provided below.
FOR BANGALORE LOCATION
INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE VENUE MENTIONED FOR THE INTERVIEW.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.